What stood out was simple: businesses were buying tools that didn’t solve real problems. We believe AI works best when it improves the work already happening. The goal isn’t to predict the future. It’s to make your existing business run better.
We do not re-platform. We find the step in the week where a better forecast, a better policy or a resolved exception saves the most hours or stock, and we change that step. The rest of the process stays as it was, which is why people keep using it.
Every engagement starts with the people doing the work, not with a technology. If the diagnostic says the top item is a spreadsheet fix, that is what we recommend. We have no platform to sell, so we have no reason to find a problem that fits one.
A first category live in weeks, not a pilot in quarters. Measured on the metric your business already uses, with the before and after on a board your team opens. If it does not pay back, you find out early.
Every engagement starts with two weeks on your floor. We map how the work runs today, measure where the hours and the stock go, and rank where a small win lands first. You get the ranked list and a build plan for the top item, and it is yours whether or not we build it.
Then we build fast, test more than one answer against your history, and keep the one your team actually uses. It goes live in the process you already run: the ERP, the planning tool, the WMS. No new login.
When it works, it lands in your client portal with the tutorials, the SOPs and the KPI board. New pain points go straight in and we fix them on retainer.
We are not a software vendor with a consulting arm. We build on the tools that fit your stack and vet each one for whether it is useful to your operation before it goes near it.
A two-week diagnostic, then a build with a live date. Pilots that run for six months without a production decision are how AI projects die.
Everything we build lands in your portal with the SOPs, the KPI board and a direct line for changes. Your team runs it. We stay on retainer for the parts that move.
Tim founded Factori in New York after watching the AI boom from the operations side, where the tools being sold rarely matched the problems on the floor. He leads diagnostics and stays on every build through hand over.
Each build pairs a Factori lead with the planners, buyers and warehouse leads who do the work today. They are named on your portal, with a direct line, from the first week.
The industry moves weekly. We track every change in the models and tools at our disposal, stay current with the cutting edge, and vet each one for whether it is truly useful to your business before it goes anywhere near your operation.
Tell us where it hurts. You get a ranked list of where AI pays back fastest in your operation, and a build plan for the top item.